Friday, June 28, 2013

Autonomous Vehicles – Insurance Science Fiction?

Ok, I have to admit…. I am a science fiction junky. I love all of it, the technology, the positive hope for the future like Star Trek and the scary parts like Aliens! So, I have been following with interest Google’s Autonomous Vehicles. In case you haven’t heard, Google has a fleet of vehicles driving around California and Nevada with no one on board but a computer.

While I am disappointed that the cars don’t fly like in Back to the Future it is pretty incredible technologically that we have self driven vehicles. Now you’re probably wondering so what? What does this mean to me and why should I care?

The early adopters of this technology will be business. Imagine a service company that has crews delivering products or services all day long. Instead of the employees spending their time navigating the road from point to destination they can be processing invoices, preparing for the next appointment and making calls for future appointments, answering questions by phone and email and even participating in meetings by Skype.

It is all about productivity and for the businesses that outlay huge sums for payroll while employees drive, they will invest in this technology and lower insurance costs because the vehicles do not speed, do not tailgate, get angry or distracted.

Eventually, autonomous vehicles will be a standard feature and will change the way we drive and the insurance industry will need to change with it. Watch for big changes in this category in the next five years! I can’t wait!


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